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Author Topic: Forum or support  (Read 455 times)

Gilles

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Forum or support
« on: January 22, 2020, 09:02:31 AM »
When there is an error with the latest version of Pxplus but not with an earlier version, should we post on this forum or see directly with support?
What is the best practice?

James Zukowski

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Re: Forum or support
« Reply #1 on: January 22, 2020, 09:52:46 AM »
When I find something that is definitely different behavior, incorrect documentation, or bug, I go the Support route. That will generally get their attention faster, and you will be able to interact with the folks that KNOW the system.
James Zukowski
Programmer / ERP Analyst
Beauty Enterprises, Inc.
150 Meadow St.
Hartford, CT 06114
860.296.9303  Ext 231

RosalbaK

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Re: Forum or support
« Reply #2 on: January 22, 2020, 10:35:55 AM »
The best practice would be to work with your Reseller for any support related questions or to report bugs/issues.