Trying to get new customer setup and have run into this issue. Help please.
I run simple client with a remote rdp (my customer's network support seutp) and it usually runs my startup program fast in 1 second. But after 3 hours off I tried again and it delayed. This has been happening since I've set them up. After 2 minutes of no connection, and ae blank dialogue screen with a cursor in the top left corner, but my startup pgm not running, I did one thing- I clicked on the desktop of the host (I have remote access) and when I did my startup program ran the moment I clicked on the host server desktop. The server desktop was not in sleep or saver mode.
It's as if something is going idle on the host server and a mouse click on the desktop wakes it up. The network support tech has no idea why this happens. Display sleep was already set to never. Wakeup was always enabled. Power management is balanced. I just set it to High Perf to see if that helps.
1. Simple client host runs PxPlus V16.10.0000 DEMO on Windows Server 2019 Standard, port 4093:
Simple client host shortcut:
"C:\PVX Plus Technologies\PxPlus 2019 Upd 1\pxplus.exe" -bkg *plus\cs\host -arg "4093;RECON=180"
"C:\PVX Plus Technologies\PxPlus 2019 Upd 1\"
2. Simple client client shortcut is located on another server with Windows 7 Ultimate:
"C:\PVX Plus Technologies\Windx Plugin 2019 Upd 2\pxplus.exe" *plus\cs\client -arg SERVER1 mystartpgm
"C:\PVX Plus Technologies\Windx Plugin 2019 Upd 2\"
3. My remote rdp the network tech setup for me runs the the above client shortcut located on a different server, not the host
It seems unusual to me to setup a remote rdp not to a client shortcut on the the host server, but to a client shortcut on a different server. Is this ok? Also they tell me these windows servers are in a virtual environment.
Their network tech said the no connect might be that the second server, Windows 7 Ultimate, gets bogged down. But everyone was off the second server when my program could not connect. Remote rdp app always connects ok. Rdp starts client screen but the client doesn't run my startup program although the dialogue screen comes up and the cursor is 'stuck' at the top left of a blank screen. As if waiting for a response from the host.
The host server has no issues in task manager and everything looks normal. Clicking on the host server desktop (not the second server where the client shortcut is located) makes my startup program run immediately. I've done this several times and clicking on desktop of server makes it run. This no connect only happens after some time has gone by. I just tried an hour later and it was ok.
How to fix?