We decided it was better to split on major components since we have some clients that don't use iNomads, some don't use Nomads, etc...
We tried to keep the number of categories to a manageable level. Having some basic sections allows users to only monitor those sections that may impact them. Plus some boards such as "Off Topic" or "Wish List" are more suited to casual inquiry as opposed to sending email notifications.
About the only area where it might make some sense to merge sections would be "FAQ"
and "Tips and Techniques"
; but here too we felt the breakdown was better:
- FAQ for problems and issues people may be having or have reported.
- Tips and Techniques for ways you can improve your application you may not be aware of.
While similar they do serve different purposes.