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Moving PxPlus License key

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Bruno Biancucci:
Well, last week I received a call from a client who's old server (Windows 7pro actually) finally gave up the ghost and my application was off line.  We quickly moved them over to the onsite backup dev. box and we were back in business that same morning.  A new Dell Server (1u, Windows server 2019) is on order and with any luck Santa's elves will have it done by Christmas.

Is there an automated process, much like the license registration process, where someone can simply de-register a license key from one (decommissioned) system and apply it to a new computer.   In the past we've had to call this into support @ Pvx Plus.  Some one would delete the registration at their end and we could then register the existing license key on a new box.

License is for: PxPlus 2017 - e-Comm (Windows).

TIA.

Mike King:
In situations where the current system has failed, you can use the installation key provided with your original purchase to temporarily get your system up and running for 30 days.

MikeinFL:

--- Quote from: Mike King on November 30, 2021, 10:24:04 AM ---In situations where the current system has failed, you can use the installation key provided with your original purchase to temporarily get your system up and running for 30 days.

--- End quote ---

Will activation transfer to a system that replaces a failed system?   Or is another purchase of a new activation key required?  If so, is it full price? 

Thanks,
Mike

Bruno Biancucci:
I did what Mike (in Markham) mentioned and everything worked better than expected (koodo's on that upgrade).
Our old system died and we had to move the app to our backup box (yes, we purchased a spare key).  Once our new server was delivered, we installed/setup the new server and applied the same license key used by the defunct  server.  We assumed the license key was automatically picked up by the PxPlus license server and all was good.  It's been running for a couple months now and no issues.  The reason for my initial post, was back in the day, we'd have to call in the license move to PxPlus support and they would have to manually delete the (same) license key on their end.

edjack:
The move process could be improved if our client could DE-ACTIVATE on the old computer without needing to get PVXPlus involved.
Currently the PVXPlus activation server must be changed to a MOVE mode for the client to DE-ACTIVATE.

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